"Encouraging empathy and personal interactions, fostering innovation and creativity, and extending financial care to team members in need can help keep an organization healthy and in alignment with a higher mission."

https://www.forbes.com/sites/forbesbooksauthors/2022/10/11/a-culture-of-caring-how-leaders-can-support-positive-mental-health/?sh=1b3c436f51c6

"Empathy isn’t just how you respond to a customer complaint, of course. But such a situation typifies the need to prioritize empathy in every step of a company’s interactions with its customers."

https://chiefexecutive.net/for-ceos-aiming-to-keep-customers-empathy-matters/

"If any organization aims at staying ahead in its industry while getting the best out of its human resource, empathetic leadership is definitely an approach to consider."

https://www.myjoyonline.com/rosemary-aryee-leading-with-empathy/

"Alternatively, when people use disconnection or numbing to cope with their own situations, often unconsciously, they find that they are numb to everything – that all emotions are dialled down or switched off – and this can result in a lack of empathy.'"

https://metro.co.uk/2022/10/09/what-is-empathy-fatigue-and-where-does-it-stem-from-17525500/