EMPATHY EXPERT

AUTHOR & SPEAKER

AWARD-WINNING EDUCATOR

​SOCIAL IMPACT COACH

Purposeful Empathy Advocate

I HAVE SPOKEN ABOUT EMPATHY AROUND THE WORLD.

Empathy, Technology
and the Future of Humanity
TEDxUWCT
Phuket, Thailand, 2018

Empathy & Social Business
Global Social Business Summit
Mexico City, 2014

We Need Empathic Action
PINC Conference
Zeist, Netherlands, 2014

Social Impact Coach

STAY CONNECTED!

22 hours ago

Anita Nowak
Watch this episode to learn about the neural mechanisms that underpin our natural capacity to empathize. Marco Iacoboni, MD, Ph.D. is a Professor of Psychiatry and Biobehavioral Sciences at UCLA who investigates brain systems and mechanisms for higher cognitive functions, in particular social cognition. He is also the author of Mirroring People: The New Science of How We Connect with Others. In this episode, he explains how humans evolved to be empathic, describes how mirror neurons work, and argues that empathy can help combat our society’ deep-seated divisions. 00:00 Introduction00:23 About Dr. Marco Iacoboni03:29 His reflections on empathy, 15 years after publishing Mirroring People 07:15 Why Marco is passionate about the brain mechanisms of empathy 11:29 The Chameleon Effect: Imitation and empathy 14:02 How we evolved to be empathic16:28 Combating social divisiveness with empathy 18:39 Mirror neurons: The neural mechanism of empathy 24:34 What is "Existential Neuroscience?"27:13 How Marco's research has changed him29:02 Is empathy good for the empathizer?34:55 Advice on becoming more empathic37:40 Marco’s perspective on psychedelics 38:31 Marco Iacoboni’s Purposeful Empathy StoryCONNECT WITH ANITA✩ Email purposefulempathy@gmail.com ✩ Website www.anitanowak.com/ ✩ LinkedIn www.linkedin.com/in/anitanowak✩ Instagram tinyurl.com/anitanowakinstagram✩ Twitter twitter.com/anitanowak21✩ Facebook Page tinyurl.com/PurposefulEmpathyFacebook✩ Facebook Group tinyurl.com/PurposefulEmpathyCommunity✩ Podcast Audio tinyurl.com/PurposefulEmpathyPodcast This episode was brought to you by Grand Heron International REACH THEM AT✩ Website www.grandheroninternational.ca; www.ghi.coach✩ LinkedIn www.linkedin.com/company/grand-heron-international/✩ Facebook www.facebook.com/grandheroninternational/✩ Instagram @Grand_Heron_International✩ Twitter @GrandHeronIntltwitter.com/GrandHeronIntl Video edited by David Tsvariani ... See MoreSee Less
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22 hours ago

Anita Nowak
Daily Empathy Post #2305 (December 2) Purposeful Empathy"Empathy, as it relates to customer service programs, is understanding how customers really feel and having clarity around what happened. We find that when feedback is easy to act on and is specific to a team member level, it's much easier to hold teams accountable for improvement and create a culture of 'no excuses' as they execute key priorities."Article sourced from Entrepreneur MEPhoto by Patrick Tomasso on Unsplash ... See MoreSee Less
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2 days ago

Anita Nowak
Daily Empathy Post #2304 (December 1) Purposeful Empathy"Genuine empathy can be difficult and uncomfortable, but not impossible. We have to be willing to let go of our own perspective and open to take on the perspective of someone else. It requires being curious, not critical. Empathy requires openness and letting go of the need to fix."Article sourced from LinkedInPhoto by Kelly Sikkema on Unsplash ... See MoreSee Less
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3 days ago

Anita Nowak
Daily Empathy Post #2303 (November 30) Purposeful Empathy"Action oriented empathy is rooted in a deep understanding of others that leads to measurable business impacts. when leaders model active empathy, a unique opportunity is presented to engage in vulnerable discussions where fears can be addressed. this key is foundational to gathering insights that start shaping the inclusive culture we desire. When we authentically lead with empathy, we make room for psychological safety to develop in our relationships."Photo by Vardan Papikyan on Unsplash ... See MoreSee Less
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4 days ago

Anita Nowak
Daily Empathy Post #2302 (November 29) Purposeful Empathy"Words matter. Never before have we as leaders had to actively listen to as many varied and valid concerns staff have been raising with us. While it is impossible to solve them all, simply acknowledging as a leader that we’ve heard them in a compassionate and empathetic manner goes a long way. Sometimes, we can offer flexibility, and this can lead to a problem being solved quickly and easily. However, sometimes we have to say no; delivering this message with empathy is important."Article sourced from Times Higher EducationPhoto by Monica Melton on Unsplash ... See MoreSee Less
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"Encouraging empathy and personal interactions, fostering innovation and creativity, and extending financial care to team members in need can help keep an organization healthy and in alignment with a higher mission."

https://www.forbes.com/sites/forbesbooksauthors/2022/10/11/a-culture-of-caring-how-leaders-can-support-positive-mental-health/?sh=1b3c436f51c6

"Empathy isn’t just how you respond to a customer complaint, of course. But such a situation typifies the need to prioritize empathy in every step of a company’s interactions with its customers."

https://chiefexecutive.net/for-ceos-aiming-to-keep-customers-empathy-matters/

"If any organization aims at staying ahead in its industry while getting the best out of its human resource, empathetic leadership is definitely an approach to consider."

https://www.myjoyonline.com/rosemary-aryee-leading-with-empathy/

"Alternatively, when people use disconnection or numbing to cope with their own situations, often unconsciously, they find that they are numb to everything – that all emotions are dialled down or switched off – and this can result in a lack of empathy.'"

https://metro.co.uk/2022/10/09/what-is-empathy-fatigue-and-where-does-it-stem-from-17525500/

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